Returns & Exchanges

At TONS Shop, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Whether you need a different size or a full refund, our team is committed to ensuring your shopping experience is effortless.

Return Process

• 1.
  Initiate Your Request

  Log into your TONS Shop account and navigate to your order history to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Pack Your Items

  Carefully place the unworn garments back into their original packaging, ensuring all designer tags and security seals remain intact.

• 3.
  Ship It Back

  Affix the provided return label to your package and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund or exchange will be processed within 5 to 7 business days to your original payment method.